Returns & Exchanges
At Veradek, we want you to be completely satisfied with your home and garden purchases, which is why we offer a 30-day return window for items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Veradek shipping boxes with all protective inserts to ensure they are not damaged during transit.
Ship the Item
Affix the generated return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing